HOW TO PURCHASE ON COCCINELLE.COM:
a. Through the product sheet: selecting the color and size (if requested) and clicking the ""PURCHASE"" button
b. Using the ""Quick Purchase"" icon at the top right (in the case of tablets and/or laptops and/or mobile) and selecting the size (if required).
Either way, the item is automatically added to your cart placed at the top of the page.
To complete the order you need to click on "PROCEED TO PURCHASE". For all pre-order purchases, please click here to find out the policy.
During the purchase phase you can use a protional code or a gift card in the appropriate section. For more information, we suggest you click here.

Please note: Creating an online account is not mandatory to proceed with the purchase but offers you multiple advantages that you can discover here.

HOW TO BUY FOR THE FIRST TIME ON COCCINELLE.COM:
For your first purchase, make sure that:
1. Your billing address is the same as that on your card statement and Click and Collect
2. The name entered in the "CARDHOLDER" field corresponds exactly to the name on the card used
3. Your contact references are entered correctly
4. Shipping conditions comply with the conditions expressed here

If you can't complete your purchase on Coccinelle.com:
1. Connect to Coccinelle.com with an alternative browser: we recommend using the latest version of Google Chrome or Mozilla Firefox
2. Try to delete cookies from your browser or to clean the cache
3. Try to use an alternative payment method and click here to view our policy
4. Make sure your payment card is enabled for online purchases and keep your 3D Secure code at your fingertips