RETURN REQUEST AND REFUND AT COCCINELLE STORES:
For returns and refunds related to stores, we invite you to contact the store where you made the purchase: click here to find all contacts. 

RETURN AND REFUND REQUEST FOR VIRTUAL SHOPPING SALES AVAILABLE IN COCCINELLE BOUTIQUES:
In case of purchase through the Virtual Shopping method, the client has the right to return the item within 14 days from the date of the purchase delivery and to be refunded of the amount paid on the same payment method.